When I hate my life:
CoE: Can’t tell from the picture, too blurry and small. Can you take some more pics or send me the sample for definitive ID?
Customer: It’s okay, I googled “small white bug” and I know it’s a mite now.
I have two degrees, one national certification, years of experience, tons of resources, a fairly high powered microscope, but you googled it, so… OK.